Last updated: October 26, 2026
By executing an Enterprise Order Form, registering for administrative accounts, or accessing any service under the MySFT.ai suite, the entity you represent (“Customer”, “Client”, or “You”) enters into a legally binding contract with MySFT (operating through its parent and affiliated enterprise entities, including Requanto AI).
You affirm that you have full organizational authorization and legal capacity to bind your company or organization to these Terms. If you do not possess such authority or do not agree with any provision herein, you must refrain from accessing or utilizing the platform.
MySFT.ai is an intelligent real estate operating system engineered for real estate builders, developers, asset managers, and commercial operators. Services provided encompass, but are not limited to:
MySFT reserves the right to enhance, upgrade, or modify features in accordance with our continuous delivery roadmap, provided such enhancements do not materially degrade core system functionality contracted under an active order form.
Customer administrators are responsible for provisioning authorized user accounts, assigning role-based access controls (RBAC), and maintaining credential hygiene. Each user license is designated for an individual user and may not be shared across multiple staff members.
Customer agrees to promptly notify MySFT security personnel at admin@requanto.ai if any unauthorized access, compromised administrator credential, or suspicious activity is suspected.
Fees for access to MySFT are established in your applicable Enterprise Order Form or online subscription schedule. Fees are structured on recurring monthly or annual billing intervals based on tier thresholds (such as active unit capacity, user seats, and AI workflow compute).
Invoicing & Payment Guidelines:
• Invoices are payable within thirty (30) days from the invoice date unless explicitly specified otherwise.
• Delinquent balances overdue past forty-five (45) days may incur statutory interest and suspension of write-access following seven (7) business days written notice.
• Applicable indirect taxes (such as GST or state sales taxes) are billed additionally based on jurisdiction.
Customer Data Ownership: As between the parties, Customer retains all proprietary right, title, and ownership in and to all data, records, images, pricing parameters, customer profiles, and documents imported into or processed through the platform (“Customer Data”).
Platform Intellectual Property: MySFT and its licensors retain exclusive ownership of the platform software, user interface designs, AI architecture, algorithms, documentation, trademarks, and associated proprietary rights. Nothing in these Terms grants Customer any implied right to source code or proprietary models.
Customer agrees not to misuse or permit any third party to misuse the platform. Specifically prohibited activities include:
AI features within MySFT (such as unit pricing optimization, lead scoring, churn prediction, and document extraction) provide algorithmic guidance and operational insights. All final sales contracts, pricing commitments, procurement approvals, and legal notices require human verification and operational discretion.
MySFT guarantees that Customer Data processed through AI modules is isolated within dedicated enterprise tenant boundaries and is never transferred to open public LLMs or utilized to train general foundation models across unrelated organizations.
MySFT delivers an operational service availability target of 99.9% Uptime on a calendar-monthly basis, excluding scheduled maintenance windows. Scheduled maintenance that requires platform interruption is announced with at least forty-eight (48) hours advance notice and executed during low-traffic maintenance periods.
Enterprise support is provided via email, customer service desks, and dedicated customer success managers in accordance with your contracted support tier SLA.
Each party agrees to safeguard the confidential business, operational, and technical information of the other with at least reasonable care. MySFT maintains an enterprise Information Security Program utilizing industry benchmarks including TLS 1.3 encryption, AES-256 database encryption, automated snapshot redundancies, and role-segregated infrastructure access.
Detailed technical security safeguards are documented on our Security & Governance Center.
To the maximum extent permitted under applicable law, neither party will be liable for indirect, incidental, punitive, or consequential damages (including lost profits, lost revenues, or loss of business opportunity) arising out of or related to these Terms.
Except for gross negligence, willful misconduct, or breach of confidentiality obligations, each party’s aggregate liability arising out of this agreement will not exceed the total fees paid or payable by Customer to MySFT in the twelve (12) months preceding the incident giving rise to liability.
By MySFT: MySFT will defend Customer against any third-party claim alleging that Customer’s authorized use of the platform infringes a valid patent, copyright, or registered trademark, and will indemnify Customer against resulting damages awarded by a court of competent jurisdiction.
By Customer: Customer will defend and indemnify MySFT against third-party claims arising from Customer Data or violations of the Acceptable Use Policy.
These Terms remain in effect for the duration specified in your active Order Form. Either party may terminate for material breach if the other party fails to cure the breach within thirty (30) days of receiving written notice.
Upon termination or expiration of services, Customer has a thirty (30) calendar day window to export all Customer Data in standard enterprise formats (CSV, JSON, SQL dumps, or PDF archives). Following this period, Customer Data will be securely purged from production databases.
These Terms and any dispute arising hereunder shall be governed by and construed in accordance with the laws of Hyderabad, Telangana, India, without regard to conflicts of law principles, unless specified otherwise in an executed Enterprise Order Form.
The parties agree to attempt good-faith executive escalation for at least thirty (30) days prior to initiating formal arbitration or court proceedings.
For legal inquiries, contract notices, or governance questions, please contact our team:
India: +91-70131 96804
USA: +1 (614) 935-1033
No.#16, Triveni Building, Silicon Valley, Madhapur, Hitech City, Near Cyber Towers, Hyderabad, Telangana – 500081.
Read how your enterprise and customer data is protected and stored.